Help Center

A collection portfolio is a public seller showcase for approved items. Items may be display-only, open to offers, open to trade, or available for both offers and trades depending on the seller settings.

An accepted offer is converted into a pending payment transaction. Complete checkout through the normal payment flow so escrow, shipping, and delivery confirmation can be tracked.

Auto-bidding lets you set a maximum amount. The system raises your bid only as needed within that limit, based on competing bids and the auction increment rules.

Most KYC submissions are reviewed within 1 to 2 business days. You will receive an email or in-app update once your verification status changes.

If a seller fails to ship within the expected window, you can open a dispute and submit evidence. Funds remain in escrow while the case is reviewed, and release or refund follows the dispute resolution.

A small platform fee applies to winning bids. The exact percentage is shown on each auction page before you place your bid so there are no surprises.

A code may be limited by date, item type, seller, minimum order value, user eligibility, or payment flow. Review the promotion card details and checkout message before completing payment.