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Portfolio Offers Trade Promotions Payment Shipping Dispute KYC
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Getting Started
Account basics, verification, and marketplace orientation
Portfolio & Offers
Public portfolios, item offers, and trade-ready collections
Promotions & Deals
Marketplace campaigns, eligible codes, and limited-time promotion cards
Buying
How to bid, buy now, checkout, and track orders
Selling
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Payments & Escrow
Payment status, wallet, fees, refunds, and escrow release
Shipping & Disputes
Tracking, delivery confirmation, evidence, and dispute review
Account Safety
Privacy settings, KYC, notifications, and account protection

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Understanding the escrow payment system
How funds are held securely until the transaction is complete.
Payments & Escrow 4 min read

Quick FAQ

An accepted offer is converted into a pending payment transaction. Complete checkout through the normal payment flow so escrow, shipping, and delivery confirmation can be tracked.

You will receive an email confirmation and can track payment status in your Orders section under the dashboard. Funds are held in escrow until delivery is confirmed.

If a seller fails to ship within the expected window, you can open a dispute and submit evidence. Funds remain in escrow while the case is reviewed, and release or refund follows the dispute resolution.

A small platform fee applies to winning bids. The exact percentage is shown on each auction page before you place your bid so there are no surprises.

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